MyUHDS

What is MyUHDS?

MyUHDS is a website designed by University Housing & Dining Services to help you navigate your housing and dining experience at OSU-Cascades.

What can I do on MyUHDS?

Your MyUHDS is where you will be able to access your housing application, sign your housing and dining contract, find out who your roommate is and be able to email them,  plus so much more. Once the school year begins, you will be able to change your meal plan, submit a room change request,  and access many more options via your MyUHDS. 

Application Process

Am I required to live on campus?

Oregon State University - Cascades has a required on-campus living requirement for first-year, residential students. Living on-campus is an integral and excellent way for students to connect with others on campus and has been shown to have a positive effect on student success. Students must submit a petition to be considered for an exemption from the live-on requirement.

I don’t know if I’ve been admitted to OSU-Cascades yet. Can I still apply for housing?

You must first gain admission to OSU-Cascades before you can apply for on-campus housing. Once you have gained admittance, we would recommend starting the application process as soon as possible to ensure you receive one of your top housing preferences.

How do I start the application process?

Please review our application process here.

I am the parent of a student coming to OSU-Cascades. Can I apply for housing for them?

All residents must apply for housing themselves, unless they require assistance in the process. Since they will be the ones living with us, we encourage students to complete their own housing application and roommate profile.

What do I do if my housing application says “Access Denied: Your application is canceled.”?

If you run into this page when you are trying to complete your housing and dining application, it can mean two things. The first reason might be that your application might not have been completed by a certain time therefore was automatically canceled. Incomplete applications are automatically cancelled after 30 days. The second being that you might have requested to have that application canceled. If you would like to reactivate your housing application, send an email to housing@osucascades.edu with your name, OSU-Cascades Student ID number and a request to reactivate your application.

Contract

What is the housing contract?

The contract is a document that tells you what the rules and expectations are for a resident living with us. When you sign the contract you agree to the rules and guidelines. It is legally binding for the duration of the contract.

Do I have to sign my contract by a certain time?

Yes, your contract must be signed before participating in room selection or getting assigned a room. If you are 17+ years old, you may sign the contract electronically via your MyUHDS account. If you are under 17, you will need to electronically confirm your assignment and shortly thereafter you will receive a paper contract in the mail. You are required to have a parent or guardian co-sign on the contract if you are under the age of 17.

How long is the contract valid?

The contract is for the entire academic year, September – June or remainder thereof if you contract during the year. There is no single-term contract option.

Should I still sign my contract, even if I want to change my room? 

Yes!  The contract is not for a specific hall and room, but rather for a space somewhere within University Housing.  You should still sign the contract to secure a space with UHDS.  Again, we are committed to providing you with housing that will help you succeed in your academic endeavors.

What if I am leaving OSU-Cascades or moving off-campus in the middle of the year?

You will need to set up an appointment with your Resident Director to start this process.

What will my contract cancellation fee be?

UHDS offers a full-year contract, beginning in September and ending in June. Students who arrive during the academic year are offered a contract for the remainder of the year. Details on the cancellation policy can be found in Section 6 of the UHDS Room and Dining Contract.

If I want to move to a different room do I need to sign another contract?

No, the contract is not for a specific hall and room, but rather for a space somewhere within University Housing. By signing the contract you secure a space to live somewhere on campus. If you would like to change rooms during the year you are welcome to submit a room change request via your MyUHDS account.

Dining Plans

Do I have to have a dining plan while living on campus?

Yes, it is required to have a meal plan while living on campus.

How do I change my dining plan?

You are welcome to modify your dining plan via your MyUHDS. You can move your plan down to a smaller plan for the first three weeks of any term; and up to a higher plan at any time. The link also includes helpful tips on how to budget and plan accordingly for your plan.

Move-In

When do classes start? When can I move in?

Classes begin Wednesday, Sept. 20. This year, move-in will be on Sunday, Sept. 17, for the residence hall. 

Do I have to move in the day my residence hall opens?

It is recommended in order to get all of the information and orientation needed in order to start the academic year most prepared.

Can I check-in early?

You are welcome to check in early if you have a viable reason and have made prior arrangements with our staff to do so. However, if you want to arrive early to campus simply because it works better for your schedule that will not be allowed. If you need to arrive to campus early due to a prior engagement with a University Sponsored event, please email housing@osucascades.edu.

Where do I go to pick up my room key(s)?

Go the Univeristy Housing and Dining office on the first floor of the OSU-Cascades Residence Hall to pick up your keys.

Where do I check in if I arrive after 5 p.m.?

Students arriving after 5 p.m. on move-in day must check-in with the on-duty Resident Assistant (RA). The RA on-duty can be reached by calling the posted cell phone number on the hall doors. We encourage students to arrive during the day whenever possible however after 5 pm you will only be keyed into your room. The next morning, residents must formally check in to receive their permanent room key.

What appliances are allowed in my room?

Blenders, electrical can openers, fans, televisions (not wall mounted), lamps (incandescent only, no more than 60 watts) are allowed in your residence hall room. Microwaves are only allowed in the room if the appliance is part of the MicroFridge® set (a specific brand available from any online retailers for sale and for rent) and uses “one plug” technology, and is not kept in confined areas (i.e. closets) and is UL Listed.

The following items are allowed granted they are UL Listed, have a double insulated, three prong cord, and have an automatic shutoff: clothes irons, coffee makers, hot pots, rice cookers (only to be used in the kitchen), hair iron, refrigerators (Energy Star rated, 3.1 cubic feet or smaller, plus 11 amps or less, not kept in confined areas). For the complete list of items that are allowed please look here.

What is a/where can I rent a MicroFridge®?

A MicroFridge® is an appliance that combines the use of a fridge, freezer, and microwave all into one. There are no exposed heating elements and it is designed to reduce energy consumption.

What items are prohibited?

Due to health and safety concerns and facility capacity issues, there are a number of appliances that are not allowed in the residence halls. Some, not all of the prohibited items are, air conditioners, barbecues, fog, smoke or haze machines, hookahs and hookah smoking accessories, halogen and lava lamps, crockpots or slow cookers, etc. To see a complete list of all prohibited items, please look here .

Am I allowed to bring any sort of animals/pets into my room?

Student residents may not have pets in any residential building, with the exception of fish kept in an aquarium no larger than 10 gallons. Other exceptions to this policy are granted for students who have approval from Disability Access Services. Fish kept as pets in the residential buildings must remain in their aquariums at all times. No gravel is allowed down the drains in the sinks, showers, or toilets. If you notice stray animals in or around the living groups, please notify a staff member so that the animal can be appropriately assisted or relocated. You must not abuse, feed, or bring the animal into any UHDS building.

How do I set up the internet in my room?

All residence hall rooms have a wired network connection and most all have wireless coverage. We recommend bringing a network cable to connect to the wired network, even if you plan on using wireless. Wired connections are faster, more secure, and more reliable than wireless. We highly discourage the use of wireless routers as they may interfere with OSU Secure and OSU Access wireless coverage. See your MyUHDS for a link to help.

Moving out

What does a clean room entail?

First, you will want to remove all of your personal belongings from your room. Take out your trash and recycling to the appropriate receptacles outside. Ensure all original furniture is in the room. You are responsible for all missing or broken furniture. Completely clean your room i.e. wipe surfaces down, floor is swept and mopped, wardrobe and dresser are emptied and wiped down, room door, ceiling and walls are free of tacks, tape, adhesive strips, moon/stars/comets, trash and recycling bins have been emptied and are clean insider.

What happens to my mail when I move out?

Mail is forwarded for up to 3 months after your moving out date and/or until August 1if you move at the end of the academic year.  After 3 months your mail will be returned to sender, so please update your address with the various companies and people from whom you receive mail. Be sure to update your address at Student Online Services to where you will be receiving mail as soon as you know your address.

What if I want to appeal any of the charges UHDS has put onto my account after my moving out?

If you believe that you have been charged incorrectly or would like to appeal the charges for Housing and Dining, you will need to submit a Petition of Financial Appeal. This can be done via your MyUHDS. Please keep in mind the petition must be submitted within 45 days of the original charge and will need to provide documentation that you believe is relevant to your cases. You also cannot appeal charges that have not been put onto your account. The committee will meet within 30 days of your submitted petition and will render their decision to you after the meeting via your ONID email.

My roommate moved out; can I spread out my personal belongings since I am the only one living there?

Unfortunately, no. If you decide to spread out your personal belongings so that you occupy more than half of the room you run the risk of being charged an increased room rate. Please keep all of your personal belongings on your side of the room. This allows for any new potential roommates to feel welcome and comfortable when they arrive to the room. If, however, your room has been deemed not ready for a new roommate you have the potential of having your room rate increase. Once your room has been deemed not ready for a new roommate your room rate will change to a double as single.

Mid-Year Contract/Application/Situations

I am moving onto campus during the middle of the academic year. How long will my contract be for?

If you move onto campus during the academic year your contract will be from the day you sign it and move on campus until the end of the academic year in June.

If I move onto campus during the middle of a term is my room rate pro-rated?

Yes. There are a certain number of days of occupancy in each term therefore the later you move onto campus the fewer days you will be paying for that term. At the beginning of the next term your rate will be the amount posted on the rate sheet  given your room type.

Miscellaneous

What if I don’t get along with my roommate?

Many first year college students have never had a roommate before. A great roommate match takes effort from both people. As long as you and you roommate communicate well and discuss issues ahead of time, such as schedules, cleanliness of the room, and visitors, you will find that having a roommate is not a bad thing (in fact, it can even be a great thing). However, if you discover that you and your roommate can't resolve your conflicts, find a staff member in your Residence Hall. These trained individuals are available to assist in solving conflicts.

Can I live with my friend?

Sure. It is important to live with someone you are comfortable with; but living with someone you may not know too well can be a great learning experience. However, we do not recommend living with someone you already know coming in as that might hinder your opportunities to meet new people. 

What if I have a specific medical condition that requires me to live in a certain environment?

If you have a specific medical condition that would require you to live in a certain environment, you will need to fill out a “Disability and Dietary Accommodations ” request form which can be found on your MyUHDS. You also will need to fill out an application with Disability Access Services (DAS) as early as possible in order to receive the full benefits of the service. DAS can be reached at (541) 737-4098. Requests for single rooms based solely on a desire to have a “quiet, undisturbed place to study” will not be granted.

Can my therapy/service animal stay with me in my room?

Yes, however you will need to submit a “Disability and Dietary Accommodations ” request via your MyUHDS.  You will also need to fill out an application with Disability Access Services (DAS) as early as possible in order to receive the full benefits of the service. DAS can be reached at (541) 737-4098. Please refer to the OSU Service & Assistance Animal Policy here

What if my room was deemed not ready to accept a new roommate and my rate was changed?

If after two room inspections your room is not ready to accept a new roommate, your room rate has the potential to increase. In order for your room rate to return to the original rate it will needed to be demonstrated to either your RA or RD that the room is now ready and welcoming.

Are the residence halls co-ed?

All of our residence hall floors are coed by neighbor.

How do I update my contact information?

It is required when you live on campus that you have a primary emergency contact in case of emergencies. This form is available through your MyUHDS . If you are under 18 years of age, your primary emergency contact must be a guardian or parent. You may also choose to add a nickname that you would prefer to go by if you would like to do so.

How do I make a disability and dietary accommodation request?

If you are a student with a documented disability and you are considering enrolling at OSU-Cascades and living on campus, or if you are a currently enrolled student, you should contact Disability Access Services (DAS) as early as possible to receive the full benefit of services available. Services are provided on a case-by-case basis. The types of accommodations provided are dependent on the nature of the student's disability. UHDS works closely with the Disability Access Services (DAS) office in providing housing and dining accommodations that meet individual needs. Students interested in living in accessible spaces in UHDS must first fill out the dietary and disability accommodation request. In order to submit the request, you will want to log onto your MyUHDS and look for the “Disability and Dietary Accommodations” form.

What if I believe I have been wrongly charged regarding a charge from University Housing and Dining Services?

If you believe that you have been charged incorrectly or would like to appeal the charges for Housing and Dining, you will need to submit a Petition of Financial Appeal. This can be done via your MyUHDS. Please keep in mind the petition must be submitted within 45 days of the original charge and will need to provide documentation that you believe is relevant to your cases. You also cannot appeal charges that have not been put onto your account. The committee will met within 30 days of your submitted petition and will render their decision to you after the meeting via your ONID email.

What is my address while I live on campus?

<Your Name>
1500 SW Chandler Ave.
Bend, OR 97702

Are the rooms furnished?

Yes. Every room in a residence hall comes with a desk, chair, closet and an XL twin bed. Students are responsible for keeping all furniture inside of the room at all times. Any furniture that goes missing will be considered a conduct issue and will result in a meeting with your Resident Director (RD). We encourage students to decorate and make the room their own by bringing items from home, etc.

If you have any questions please contact our office at 541-322-3177 or housing@osucascades.edu.