Details

Course Title Conflict Management
Course Number 20588
Instructor Erika McCalpine, Business Instructor
Date September 20 & 21
Time Friday 5 – 9 p.m., Saturday 8 a.m. – 12:30 p.m.
Location OSU-Cascades, Obsidian Hall 205
Parking Park on campus. (Free parking after 5 p.m. and on weekends. You do not need to register your vehicle.)
Credit 1 Workshop Credit
Cost $35 application fee + $79 tuition

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Course Description

Conflict management skills are important for every member of an organization. Whether you are a business owner, manager or employee, Conflict Management will show you the tools that can benefit your workplace relationships and organization. OSU-Cascades business instructor Erika McCalpine has more than 15 years of industry experience working with companies like AT&T and Fidelity Information Services. She will provide participants with strategies on how to reduce and resolve workplace conflict, as well has how to appropriately confront challenging behaviors to mitigate difficult situations.