Mail & ID Center

Mail & ID Center Hours of Operation

Fall, Winter, Spring term hours are: Monday to Friday -  9 a.m. to 5 p.m.
Summer Hours and breaks between terms:  Monday to Thursday - 10 a.m. to 3 p.m. and Fridays -  10 a.m. to 1 p.m.

Mail services available for Staff, Faculty and Resident students
ID card services available for Staff, Faculty, Residents and Non-Resident Students. 

Contact Us

Email mail.services@osucascades.edu or call 541-322-3184

Location

The Mail & ID Center is located in the Residence Hall (enter through the breezeway).

Map and Directions

Identification Cards

In order to obtain an OSU Cascades ID card, you must present proper identification (Valid Driver's License, State ID card, Military ID, Passport, or Permanent Resident Card) and have your photo taken at the Mail & ID Center. You also must have status as a student, staff or faculty member.
Please do not wear a hat, sunglasses, or any other item/clothing that obscures your face.

The ID card officially identifies the cardholder as an OSU-Cascades student, employee, authorized contractor or associate. The ID card may also be used to:

• Access campus doors and key boxes
• Provide payment at automated printing stations
• Reserve items at the OSU-Cascades Library
• Ride the Cascades East Transit (CET) CET Public Transit
• Attend OSU-Cascades events
• Make purchases in the Beaver Dam Café and Study Grounds coffee shop*

*with an Orange Cash debit plan online at OSU MyCard
*Orange Cash Purchases are unavailable from June 16-June 17, 2025
Friends & Family Orange Cash Web Deposits are temporarily disabled - expected to return later this year!

Fees

New Card Fee

All new students to OSU-Cascades will be assessed a $25 Student ID card fee during their first term.  This fee is to ensure that all students pick up their cards and to cover all production time and costs associated with the process.

Replacement Fee

The replacement fee for a lost or damaged card is $30. Please pay at the cashier and bring receipt to the Mail & ID Center. ID cards that are determined to have malfunctioned due to a manufacturing flaw or age will be replaced free of charge. ID cards should last for approximately four years without the need for replacement. 

Please do not bend or punch holes in your ID card or otherwise damage the magnetic strip or barcode.

Lost and Found ID Cards

Lost or stolen ID cards should be immediately reported to the OSU-Cascades Public Safety to protect your card account from unauthorized use. Any use of funds before an ID card is reported lost/stolen will be the responsibility of the cardholder. 

If you find an ID card that is not yours, please turn it in to Public Safety.

Door Access Using ID Cards

 Staff and faculty may request access to specific offices or areas on campus not already assigned to your ID card. Please follow the instructions on the Facility Access Request page.

Mail & Package Service

Letter Mail for Staff

Full-time staff and faculty will be assigned a mailbox. Employees will not receive delivery notifications for letter mail. Your incoming mail does not have to mention your mailbox number. 

Package Pick-Up

Staff and faculty will receive an OSU email alert when a package delivery is received. Text alerts are also available by emailing: mail.services@osucascades.edu. Package deliveries can only be claimed during our open hours. We appreciate you picking up mail and packages promptly as we are limited on space.

Information for Staff & Faculty

US Postal Service Outgoing Mail and Packages

OSU-Cascades staff and faculty may send USPS letter and package mail for work-related purposes at the Mail & ID Center. Their department index will be charged for shipping. Outgoing USPS letter mail may also be dropped into the drop slot in the Mail & ID Center lobby if correct postage has already been applied. A small supply of USPS Priority/Priority Express shipping supplies are kept on hand for staff and faculty use.

FedEx Outgoing

FedEx envelopes and packages may be shipped at the Mail & ID Center using a department's index. 
In addition, there is a FEDEX drop box located near campus on Emkay Drive near Donovan Avenue. A small supply of FedEx shipping supplies are kept on hand for staff and faculty use.

Incoming/Return Address Format

If your office is located on the Cascades Campus or at the Graduate Research Center please use the following format:

Employee Full Name
OSU-Cascades
Department
1500 SW Chandler Avenue
Bend OR 97702