Earn your degree in hospitality management in one of the Northwest’s premier tourist destinations: Bend! OSU offers the only hospitality management degree program of its kind in Oregon. Students apply classroom knowledge through required internships in Central Oregon’s world-class resorts, restaurants, lodging, brew pubs and hospitality technology industry.
The multi-disciplinary degree program prepares you for a wide range of hospitality careers within a corporate setting, in a hospitality operations setting, or as an entrepreneur. The hospitality management program provides students with the skills and knowledge to become leaders and innovators in the hospitality industry.
Courses taken in-person at OSU-Cascades in Bend:
- Baccalaureate core courses
- Business Minor courses. (Hospitality Management majors also complete the Business Minor. It is built into the curriculum and can be tracked on the curriculum checklist.)
- Ecotourism and Sustainability Optional Specialization courses
- All electives
Courses taken online via OSU Ecampus only:
All hospitality management (HM) courses
A total of 180 quarter credits are required to graduate, including 60 upper-division credits. Requirements include:
- Baccalaureate core: 48 credits plus a Writing Intensive Course (WIC) of at least 3 credits
- Hospitality core and electives: 61 credits
- Business Minor: 32 credits
- Ecotourism and Sustainability Specialization - Optional specialization
- Electives if needed to complete: 180 credits
Hospitality Management majors also complete the Business Minor. It is built into the curriculum, and can be tracked on the curriculum checklist above.
Hospitality Management Transfer Guides help future OSU-Cascades students plan courses that will transfer into the degree program from an Oregon Community College.
Oregon State’s hospitality management degree is the only program of its kind in Oregon and is offered exclusively at OSU-Cascades in Bend. As a hospitality management major, you’ll learn by doing through a series of internships at world-class resorts, restaurants, hotels, brew pubs and hospitality technology firms across Central Oregon. Many internships also lead to job offers, even before you graduate.
Hospitality Management Learning Goals and Objectives
- Develop an awareness of the various career opportunities and options within the hospitality industry.
- Understand the importance of outstanding guest service quality, server-guest relationships, and ethics. Comprehend, synthesize, and evaluate elements of professional service management.
- Provide students with a "real life" experience in the hospitality industry.
- Demonstrate the skills and behaviors required during customer involvement to analyze, judge, and act in ways that contribute to customer satisfaction.
- Define and explain food production terms and principles, including food safety and sanitation practices, apply key principles in operating foodservice establishments, and evaluate and critique the effectiveness of such applications.
- Evaluate, analyze and determine the application of human resource theories and principles in maximizing employee performance, employee retention and customer (internal and external) service.
- Explain the application of technology in various hospitality industry segments and in different organizational functional areas.
- Apply strategic management principles to hospitality business operations in maximizing the accomplishment of organizational goals and objectives.
- Evaluate, analyze and determine the application of service marketing theories and principles in promoting hospitality businesses.
- Demonstrate knowledge of and experience in operations relative to the provision of goods and services in Hospitality Management.
- Describe physical and perpetual inventory systems.
- Acquire knowledge of a global perspective and diversity issues as related to hospitality management.
- Evaluate the economic, social, and/or environmental impacts of hospitality business practices on the local communities in which they operate.
Spotlight on success: Harley Coldiron
Hospitality Management student Harley seized every professional opportunity that came his way. For his Honors College thesis, he analyzed the impact of the vacation-home business model on travel. The hospitality industry took note of Harley and, a full six months before graduation, he had multiple job offers. Upon graduation, Harley took a job with the Hyatt Hotel Group in San Antonio.
Nafisa Erkandoko came to OSU-Cascades from Jakarta, Indonesia to study hospitality management. She found a community in the residence hall, challenged herself with a large course load each term, and discovered the beauty of Central Oregon. Her favorite part of the program was getting hands-on experience with virtual reality employee training and food 3D printing.
Our hospitality courses for professionals are designed to prepare you for the next step in your career.
Students apply classroom knowledge through required internships in Central Oregon’s world-class resorts, restaurants and hospitality technology industry.
OSU-Cascades offers OSU's tradition of academic excellence in a smaller, more personal setting.
Careers in Hospitality Management
In Oregon, hospitality is a $12.3 billion industry. Tourism and hospitality businesses are among the largest employers in Central Oregon and the industry is experiencing a surge in growth.
Possible Career Fields
Food and Beverage Services